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  • SOLUTIONS
    • Customer Acquisition &
      Digital Onboarding

      Lead Pre-qualification

      Streamlining potential customer assessment

      Untapped Lead Revival

      Re-engaging untouched potential clientele

      Quote Abandonment & Re-engagement

      Reigniting interest in lapsed proposals

      eKYC Digital Onboarding

      Simplifying customer onboarding with electronic identity verification

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      Interactive AI Support

      Enhancing self-service with intelligent dynamic FAQ

      Claims Management Assistance

      Streamlining insurance claim filing and tracking

      Policy Uptake Enhancement

      Decrease Not Taken Ups (NTUs)

      Optimise Premium Collection

      Improving success in failed premium collections

      Effective Debt
      Recovery

      Streamline Debt Collection

      Enhanced automated debt collection

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  • SOLUTIONS
    • Customer Acquisition &
      Digital Onboarding

      Lead Pre-qualification

      Streamlining potential customer assessment

      Untapped Lead Revival

      Re-engaging untouched potential clientele

      Quote Abandonment & Re-engagement

      Reigniting interest in lapsed proposals

      eKYC Digital Onboarding

      Simplifying customer onboarding with electronic identity verification

      Customer Service
      & Retention

      Interactive AI Support

      Enhancing self-service with intelligent dynamic FAQ

      Claims Management Assistance

      Streamlining insurance claim filing and tracking

      Policy Uptake Enhancement

      Decrease Not Taken Ups (NTUs)

      Optimise Premium Collection

      Improving success in failed premium collections

      Effective Debt
      Recovery

      Streamline Debt Collection

      Enhanced automated debt collection

  • ADDED BENEFITS
    • Solution Features

      FEATURE GUIDE

      Discover and understand our enhanced feature set

      KEY SERVICE OFFERINGS

      Beyond core solutions, enjoy free services designed to amplify results & elevant your experience

  • RESOURCES
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      Chatterbox

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  • COMPANY
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      Partner With Us

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latest news
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admin
20 Oct, 2021

NCCF launches a first-of-its-kind conversational AI solution

...

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admin
18 Oct, 2021

First of it’s kind payment solution soon to be launched

South Africa’s leading payment solution provider, Pay@, has announced its partnership with FCB.ai, a global technology company specialising in conversational Artificial Intelligence (AI) solutions. Together, they are developing a first-of-its-kind payment solution for the South African m...

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admin
29 Sep, 2021

Tadfin simplifie les demandes de crédit grâce à l’IA conversationnelle

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29 Sep, 2021

Swordfish simplifie le recouvrement de dettes grâce à l’automatisation

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admin
24 Aug, 2021

Tadfin simplifies loan applications with conversational AI

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latest news
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admin
19 Aug, 2021

Swordfish simplifies collections and payments with automation

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admin
17 Aug, 2021

FCB.ai – from the heart of South Africa, now making waves globally

Antoine Paillusseau, CEO and Co-Founder of FCB.ai describes their company as being a global technology company, specialising in conversational AI solutions. They automate customer experiences for financial services through performance-driven digital solutions. Your performance is their inc...

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admin
15 Jul, 2021

How to get started with WhatsApp Business

As our daily reliance on WhatsApp continues to build, so does the opportunity for businesses to tap into WhatsApp Business. If you’re going to a desert island and you could take three things with you, what would you take? Chances are that your phone with the WhatsApp application is o...

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admin
22 Jun, 2021

Interview with Antoine Paillusseau: CEO of FCB.ai

Great things always come out of Africa and FCB.ai is another splendid example of this. Founded by French entrepreneurs Antoine Paillusseau and Romain Diaz, in South Africa, FCB.ai is an AI-driven FinTech marvel that automates customer experiences for financial services through performance-...

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Latest Blog
  • AI Chatbots Alone Aren’t the Answer: Discover What Truly Drives Success

    21 September, 2023

  • Navigating Digital Transformation: Outsourcing vs In-house Implementation

    18 September, 2023

  • How Conversational AI Can Solve the Uncontactable Leads Crisis in Insurance

    7 September, 2023

  • Drowning in Dead-End Leads? Discover the AI Route to Precision Targeting

    29 August, 2023

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