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  • SOLUTIONS
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      Digital Onboarding

      Lead Pre-qualification

      Streamlining potential customer assessment

      Untapped Lead Revival

      Re-engaging untouched potential clientele

      Quote Abandonment & Re-engagement

      Reigniting interest in lapsed proposals

      eKYC Digital Onboarding

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      Interactive AI Support

      Enhancing self-service with intelligent dynamic FAQ

      Claims Management Assistance

      Streamlining insurance claim filing and tracking

      Policy Uptake Enhancement

      Decrease Not Taken Ups (NTUs)

      Optimise Premium Collection

      Improving success in failed premium collections

      Effective Debt
      Recovery

      Streamline Debt Collection

      Enhanced automated debt collection

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      KEY SERVICE OFFERINGS

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  • SOLUTIONS
    • Customer Acquisition &
      Digital Onboarding

      Lead Pre-qualification

      Streamlining potential customer assessment

      Untapped Lead Revival

      Re-engaging untouched potential clientele

      Quote Abandonment & Re-engagement

      Reigniting interest in lapsed proposals

      eKYC Digital Onboarding

      Simplifying customer onboarding with electronic identity verification

      Customer Service
      & Retention

      Interactive AI Support

      Enhancing self-service with intelligent dynamic FAQ

      Claims Management Assistance

      Streamlining insurance claim filing and tracking

      Policy Uptake Enhancement

      Decrease Not Taken Ups (NTUs)

      Optimise Premium Collection

      Improving success in failed premium collections

      Effective Debt
      Recovery

      Streamline Debt Collection

      Enhanced automated debt collection

  • ADDED BENEFITS
    • Solution Features

      FEATURE GUIDE

      Discover and understand our enhanced feature set

      KEY SERVICE OFFERINGS

      Beyond core solutions, enjoy free services designed to amplify results & elevant your experience

  • RESOURCES
    • AI Insights Uncovered

      Chatterbox

      Our latest blogs and thought-leadership articles.

  • COMPANY
    • Origins to Opportunities

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      Inception to industry excellence, explore our journey of innovation and growth.

      Partner With Us

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      Contact Us For A Free Demo

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latest news
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01 Sep, 2022

Como a FCB.ai ajuda a indústria de seguros e da banca a reativar leads não contactáveis

Uma vez compreendido como um custo de aquisição irrecuperável para a Seguradora e para os Bancos, nós da FCB.ai criamos uma solução para transformar leads não-contactáveis ​​em clientes adquirentes de seguros e de seus pro...

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01 Sep, 2022

Comment FCB.ai aide l’industrie de l’assurance à réactiver ses leads injoignables

Autrefois considéré comme un coût d’acquisition irrécupérable pour l’assureur, FCB.ai a créé une solution pour transformer les prospects injoignables en clients. Cet article a pour but d’expliquer comment notre solution peut...

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11 Aug, 2022

How FCB.ai assist the insurance industry with conversational AI solutions

This article is intended to explain how our solutions can help upsell and cross sell existing policy holders as well as extend the retention rate in order to lower acquisition costs, thereby increasing profitability. AI in the insurance industry – FCB.ai The solutions that we at FCB....

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27 Jul, 2022

How FCB.ai assists the insurance industry to reactivate their uncontactable leads

Once understood to be a sunk acquisition cost to the insurer, we at FCB.ai have created a solution to turn uncontactable leads into premium paying policyholders. This article is intended to explain how our solution can help the insurer reintroduce these leads into their existing business m...

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08 Jul, 2022

Mutuelles & Assurances : les 6 bonnes pratiques pour offrir une expérience client réussie

52 % des personnes interrogées se disent prêtes à changer d’assurance pour cause d’insatisfaction selon Cegid. Digitalisation accélérée, besoins exprimés l’omnicanalité, exigences accrues des assurés… L’expérience Client chez les mutuelles et assureu...

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26 May, 2022

MTN MoMo multiplie ses ouvertures de comptes grâce à l’IA conversationnelle

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09 Dec, 2021

The secret ingredient that makes conversational commerce powerful

Conversational commerce combines conversational AI with the ability to process payments via a number of channels. For instance, mobile payment processing apps, EFT and bank card payments over USSD, and WhatsApp, among others. Conversational commerce solutions aim to improve customer engage...

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07 Dec, 2021

Heavy Chef names SA’s Top 5 Most Exciting Startups for 2021

SMEs are the lifeblood of South Africa’s economy and also the most at risk. This sector represents more than 98% of businesses, employs between 50 to 60% of the country’s workforce across all industries, and is responsible for a quarter of job growth in the private sector.  ...

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10 Nov, 2021

La fondation caritative NCCF lance une solution innovante de dons assistée par IA conversationnelle – une première en son genre

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Latest Blog
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  • How Conversational AI Can Solve the Uncontactable Leads Crisis in Insurance

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  • Drowning in Dead-End Leads? Discover the AI Route to Precision Targeting

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